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GET
/
v1
/
tickets
Get all tickets
curl --request GET \
  --url https://dev.flextell.ai/api/v1/tickets \
  --header 'Authorization: Bearer <token>'
{
  "data": [
    {
      "id": 123,
      "code": "<string>",
      "description": "<string>",
      "status": "<string>",
      "type": "<string>",
      "position": "<string>",
      "creation_type": "<string>",
      "created_at": "2023-11-07T05:31:56Z",
      "updated_at": "2023-11-07T05:31:56Z",
      "deleted_at": "2023-11-07T05:31:56Z",
      "customer": {
        "id": 123,
        "first_name": "<string>",
        "last_name": "<string>",
        "phone_number": "<string>",
        "email": "<string>"
      },
      "related_person": {
        "id": 123,
        "name": "<string>"
      }
    }
  ],
  "links": {
    "first": "<string>",
    "last": "<string>",
    "prev": "<string>",
    "next": "<string>"
  },
  "meta": {
    "current_page": 2,
    "from": 2,
    "last_page": 2,
    "links": [
      {
        "url": "<string>",
        "label": "<string>",
        "active": true
      }
    ],
    "path": "<string>",
    "per_page": 1,
    "to": 2,
    "total": 1
  }
}

Authorizations

Authorization
string
header
required

The access token received from the authorization server in the OAuth 2.0 flow.

Headers

X-Tenant
number

Tenant identifier. Send the Tenant ID in the X-Tenant header to scope API requests to a specific tenant.

Query Parameters

per_page
integer | null

The number of tickets per page.

Required range: 1 <= x <= 100
page
integer | null

The page number.

Required range: x >= 1
sort_by
enum<string> | null

Sort by a field.

Available options:
code,
status,
type,
created_at,
updated_at
sort_order
enum<string> | null

Sort order.

Available options:
asc,
desc
status
enum<string>

Filter by ticket status.

Available options:
open,
processing,
resolved,
closed
type
enum<string>

Filter by ticket type.

Available options:
general,
complaint,
side_effect,
request,
suggestion
customer_id
integer | null

Filter by customer id.

Required range: x >= 1
related_person_id
integer | null

Filter by related person (assigned user) id.

Required range: x >= 1
trashed
boolean | null

Filter by trashed status.

Response

Paginated set of TicketResource

data
TicketResource · object[]
required
meta
object
required