> ## Documentation Index
> Fetch the complete documentation index at: https://docs.flextell.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Count the tickets of a bulk selection

> The number of tickets a bulk delete with the same body would act on, for a confirmation such as
"1,238 tickets will be deleted". With `select_all` it equals the list's `meta.total` for the same
filters; with `ticket_ids` it counts the ticked tickets the caller can see.



## OpenAPI

````yaml /api-referansi/openapi.json post /v1/tickets/bulk-count
openapi: 3.1.0
info:
  title: Flextell API
  version: 0.0.1
  description: >-
    Flextell REST API referansı. Kimlik doğrulama, scope ve istek kuralları için
    API sekmesindeki rehberlere bakın.
servers:
  - url: https://app.flextell.ai/api
    description: Üretim
security:
  - oauth2: []
  - bearer: []
paths:
  /v1/tickets/bulk-count:
    post:
      tags:
        - Ticket
      summary: Count the tickets of a bulk selection
      description: >-
        The number of tickets a bulk delete with the same body would act on, for
        a confirmation such as

        "1,238 tickets will be deleted". With `select_all` it equals the list's
        `meta.total` for the same

        filters; with `ticket_ids` it counts the ticked tickets the caller can
        see.
      operationId: ticket.bulkCount
      parameters:
        - name: X-Tenant
          in: header
          required: true
          description: >-
            Tenant identifier. Send the Tenant ID in the `X-Tenant` header to
            scope API requests to a specific tenant.
          schema:
            type: number
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/TicketBulkCountRequest'
      responses:
        '200':
          description: ''
          content:
            application/json:
              schema:
                type: object
                properties:
                  success:
                    type: boolean
                  data:
                    type: object
                    properties:
                      count:
                        type: integer
                    required:
                      - count
                required:
                  - success
                  - data
        '401':
          $ref: '#/components/responses/AuthenticationException'
        '403':
          $ref: '#/components/responses/AuthorizationException'
        '422':
          $ref: '#/components/responses/ValidationException'
components:
  schemas:
    TicketBulkCountRequest:
      type: object
      properties:
        ticket_ids:
          type: array
          description: >-
            The identifiers of the selected records. Send either these or
            `select_all`.
          items:
            type: integer
            minimum: 1
          minItems: 1
          maxItems: 100
        select_all:
          type: boolean
          description: >-
            Select every record the list shows with the filters in `filters`.
            The action then runs in the background and the response only carries
            the number of records.
        filters:
          type:
            - object
            - 'null'
          description: >-
            With `select_all`, the filters the list shows, as an object: the
            query parameters of `GET /api/v1/tickets` with the same names and
            values, array parameters without the `[]`. Paging and sorting
            parameters are ignored.
          properties:
            search:
              type:
                - string
                - 'null'
              description: The search query.
              maxLength: 255
            status:
              anyOf:
                - $ref: '#/components/schemas/TicketStatus'
                  description: Filter by ticket status.
                - type: 'null'
            type:
              anyOf:
                - $ref: '#/components/schemas/TicketType'
                  description: Filter by ticket type.
                - type: 'null'
            customer_id:
              type:
                - integer
                - 'null'
              description: Filter by customer id.
              minimum: 1
            lead_id:
              type:
                - integer
                - 'null'
              description: >-
                Filter by the id of a lead the caller may read, including a
                colleague's lead a salesperson sees masked.
              minimum: 1
            related_person_id:
              type:
                - integer
                - 'null'
              description: Filter by related person (assigned user) id.
              minimum: 1
            created_at_from:
              type:
                - string
                - 'null'
              format: date-time
              description: >-
                Filter records created at or after this date (inclusive,
                YYYY-MM-DD).
            created_at_to:
              type:
                - string
                - 'null'
              format: date-time
              description: >-
                Filter records created at or before this date (inclusive,
                YYYY-MM-DD).
        except_ids:
          type:
            - array
            - 'null'
          description: >-
            With `select_all`, the identifiers of the records to leave out, at
            most 1000.
          items:
            type: integer
            description: A record identifier to leave out.
            minimum: 1
          maxItems: 1000
      title: TicketBulkCountRequest
    TicketStatus:
      type: string
      enum:
        - open
        - processing
        - resolved
        - closed
      title: TicketStatus
    TicketType:
      type: string
      enum:
        - general
        - complaint
        - side_effect
        - request
        - suggestion
      title: TicketType
  responses:
    AuthenticationException:
      description: Unauthenticated
      content:
        application/json:
          schema:
            type: object
            properties:
              message:
                type: string
                description: Error overview.
            required:
              - message
    AuthorizationException:
      description: Authorization error
      content:
        application/json:
          schema:
            type: object
            properties:
              message:
                type: string
                description: Error overview.
            required:
              - message
    ValidationException:
      description: Validation error
      content:
        application/json:
          schema:
            type: object
            properties:
              message:
                type: string
                description: Errors overview.
              errors:
                type: object
                description: A detailed description of each field that failed validation.
                additionalProperties:
                  type: array
                  items:
                    type: string
            required:
              - message
              - errors
  securitySchemes:
    oauth2:
      type: oauth2
      flows:
        authorizationCode:
          authorizationUrl: https://app.flextell.ai/oauth/authorize
          tokenUrl: https://app.flextell.ai/oauth/token
          scopes:
            '*': all
    bearer:
      type: http
      scheme: bearer

````

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